Privacy Policy

Zrinka’s Swedish School
Effective Date: [05th November 2020]
Last Updated: [23rd September 2025]

This Privacy Policy outlines how Zrinka’s Swedish School (“we”, “our”, “us”) collects, processes, stores, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

Zrinka’s Swedish School is the data controller for your personal information.

Contact:
Name: Zrinka’s Swedish School
Email: [[email protected]]
Address: [Park kralja Petra Krešimira IV, 1, 31000 Osijek, Croatia]

2. Types of Personal Data We Collect

We may collect and process the following personal data:

Identity Data – name, email address, phone number
Account Data – login credentials, course progress
Transaction Data – payments, invoicing details
Communication Data – messages, emails, support inquiries
Technical Data – IP address, browser type, usage data (via cookies)

3. Legal Basis for Processing

We process your data based on:

Contractual necessity – to deliver our services
Consent – for marketing or optional updates
Legal obligation – to comply with tax or regulatory laws
Legitimate interest – to improve our services and user experience

4. Data Use and Purpose

Your personal data is used to:

Create and manage your account
Deliver course content and support
Monitor course performance and feedback
Process payments securely
Communicate important course information
Send marketing emails (only with your consent)

5. Data Sharing and Third Parties

We do not sell your data.

We may share data with:

Payment processors (e.g. Stripe, PayPal)
Learning platforms (e.g. Thinkific, Zoom)
Email providers (e.g. Mailchimp, Gmail)
Legal or tax authorities where legally required

All third-party providers comply with GDPR or equivalent protections.

6. Data Retention

We retain your personal data only for as long as necessary:

For the purposes outlined above
To comply with legal or contractual obligations
Or until you request its deletion (if applicable)

7. Your Rights under GDPR

You have the right to:

Access your personal data
Rectify inaccurate data
Request data deletion (“right to be forgotten”)
Restrict or object to processing
Data portability (receive your data in a readable format)
Withdraw consent at any time
Lodge a complaint with a supervisory authority (e.g. AZOP in Croatia)

8. Cookies

Our website uses cookies to:

Enhance functionality
Analyze traffic
Remember login sessions

You can control cookie preferences in your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any updates.

11. Contact Information

For privacy-related questions or to exercise your rights:

Email: [[email protected]]
Data Controller: Zrinka’s Swedish School